Customs & Import Tax

What is customs?

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.
Who will be responsible for my import duty?

Import duty is what your country customs will charge you when your package passes through your country customs. It’s always buyer’s responsibilities to clear customs and pay the relevant custom duties. So dear customer, your package import duty will be responsible by importer yourself, we are not responsible for the import duty. Because we have no idea about your importing country’s tariff policy and can not confirm the customs cost.
we doesn’t add the import duty in our product price or our shipping cost.
How much I will be charged for the import duty?

The amount of customs is different from one country to the other country according to your country tariff policy.

Please note:

Our shipping options include Regular Mail and Express Service. So the amount of customs will be different.

• For package shipped by Regular Mail  we usually declare low invoice value and mark it as gift. Usually, we do like this, your package will not be charged for a high import duty by the customs, but it depends on your country tariff policy)
• For package shipped by Express Service, such as DHL, Fedex, EMS, The amount of import duty will be charged differently because of the difference of your importing country’s tariff policy. we usually declare lower value as well, to help you save tax or avoid tax.

What will we do to reduce your import tax?

If you have specific requirement on the declare value of the invoice, please leave message on our website or mail to us, we will do as you required.
If you have no instruction about the invoice declare value, usually we will declare the item value range from 2USD-100USD which depends on the package weight and package volume.
What will we do if your package encounter customs clearance issues ?

When you encounter customs clearance issues, we will supply you the product  invoice which you have to supply to customs. At the same time, we also will contact shipping agent to help you deal with such situation.